Monday 15 October 2012

Thing 3 - Working Collaboratively


Hello,

Hopefully by now you will be getting to grips with blogging and keeping yourself very well-informed via RSS feeds and Twitter.

This fortnight we’re going to focus on tools that not only allow you to share, but allow you to collaborate on a piece of work.You may find these useful if you are working on projects with colleagues within your own Trust or in other libraries. Whilst you are exploring this Thing, have a think about ways in which this could be useful for your library users.

Thing 3 - Group Projects

Wikis

Wikis are the most obvious example of a Web 2.0 tool that allows people to collaborate on a piece of work. The word 'wiki' comes from a Hawaiian word meaning 'fast'. A wiki is a webpage that can be edited by anyone or a defined set of people from within the Web browser, no other editing tools are required. As it's all stored online and they often allow you to upload documents and other files, they can be a useful tool for groups collaborating on a piece of work.
The best known example of a wiki is Wikipedia, where anyone can go in and add or amend an entry and anyone can see the entries you have made. The lack of editorial control can make the information in Wikipedia unreliable so they have editorial guidance in place to try to ensure the quality of the entries and you can look back to see what changes have been made to a page. For some pages editorial control is restricted to registered users or even particular individuals. If you are setting up your own wiki you can usually set it to allow only certain people to access it and/or edit it.

Wiki software is available to download to your PC or you can use an online wiki tool. Freely available online wiki tools include WikiSpaces (which offers free spaces for higher education), WetPaint and PBWorks. There are lots more examples out there. You might like to explore WikiMatrix, which is a site that compares wiki sites.

Why use wikis?

But aren't wikis a bit 'old-hat' now? All very 2005/2006?

We've got Twitter and blogs now. Aren't they the Web 2.0 tools of choice?

It could be said that blogging software has replaced wikis - it's more intuitive, easier to set up and customise. But wikis can still be a useful way of storing documents that are linked in linear and non-linear ways and in enabling collaboration.
  • Wikis are really great for managing project documentation. Especially projects which generate a lot of reports, minutes of meetings, plans and timetables. A project wiki is a great repository for all that information, enabling all members of the team, wherever they are located, to read, edit and upload all the material at a glance. Documents can easily be shuffled around and archived. A wiki discussion is much easier to retrieve and organise than an email thread.
  • I am a member of a wiki used by our east of England Health Information Skills Group (EEHIST) which was set up using PBWorks. We use it to store the Minutes of our meetings, drafts of our training guides, our action Plan and to discuss issues of importance to this group. Each member receives an email when a new thread (discussion) or document has been added or edited on the wiki.
  • Staff Intranet Several university libraries use wiki software to manage their staff intranet. The wiki operates as a content management system, combining both publicly available and restricted access documents.
  • Staff Manual If you want to produce a document with multiple sections that you'd like staff to be able to edit or comment on, with those changes being tracked, a wiki might be the answer.
There are of course issues involved in allowing open editing of a wiki. In general, users are much more likely to add a comment to a blog post or perhaps offer a guest post than they are to edit a wiki page. It's perhaps easier to see how teachers might use wikis collaboratively, where students are obliged to contribute.

Wikis are still a great medium for archiving and publishing large quantities of documents, no matter how you obtained them.



Why might researchers, academics and clinicians want to use wikis?
  • As with sharing social media tools, wikis can be used to share and disseminate ideas or reach a wider audience, to engage with the public, to invite comments and feedback.
  • To invite other people to contribute their knowledge on a topic – ‘crowd sourcing’.
  • For open peer review of articles.
  • To invite updates for systematic reviews.
  • To provide online collaborative portals of data, information or other resources in a particular field which may be used as reference sources.
  • For sharing and developing educational materials.
  • As a forum for debate and discussion, and a place to keep a record of discussions.
  • To facilitate group work on projects by their students, increase student engagement or have students read and review the work of their peers.

Your Thing Task 1 : See if you can find any examples of wikis that might be of use to our user groups: academics, researchers, students or clinicians. You could try searching Google, searching the websites of HE institutions, or searching the literature for articles about good examples, or finding them any other way you can. If you find other good ways to identify wiki examples, why not share this information on your blog?

Google Docs/Google Drive

Google docs is an example of an Office 2.0 tool. Office 2.0 refers to online applications that allow you to create documents, spreadsheets etc. Instead of using software installed on your individual computer you are using software that is hosted in a remote ‘cloud’. This means you don’t need to be on your own computer to access your files, you just need a computer with an Internet connection. You also don’t need to worry about software upgrades and because everything is available over the Internet it facilitates sharing and collaboration.

The downsides can be that these applications currently have limited functionality compared to Microsoft Office, for example, and you are dependent on a decent Internet connection to access your files.

Google Docs (recently changed to Google Drive) allows you to share and collaborate on documents, spreadsheets, presentations and drawings online. You can create them from scratch in Google Docs or upload them and amend them in Google Docs. This can be really useful for people who work in different departments or even different institutions who are collaborating on a piece of work and need to work on documents together.The authors of this course put together the whole course and shared it with each other via Google docs.

Other office 2.0 alternatives include Think Free Office and  Zoho Office Suite.


Scheduling meetings or events

Researchers often work in groups and may wish to arrange meetings, decide on deadlines or inform each other about conferences or other relevant events. Clinicians may have similar requirements if working together, for example to discuss a particular case or work on an audit or guideline. Social media tools are there to help us again. Here are some examples you might like to explore, although there are many others out there:
  • Google calendar: As with many Google products, probably the lead player in this area. Lets you share your calendar with anyone, and invite people to events in your calendar.
  • Doodle: A free tool for scheduling events between a group of people. It works by creating a poll which is sent out to the people you want to meet with by email. They then respond to the poll so you can select the most popular date and time.
  • Meet-o-matic: Another free meeting scheduler that uses a simple web-form and emails people to ask them to select a preferred date and time.

Your Thing Task 2: Have a go at creating a document and then sharing it with a colleague via Google Drive.
  • You have already created a Google account, so just sign in to your account and select Drive
  • Click on create and either write from scratch or copy and paste an existing Word document
  • Click on share and type the email address of the person you want to share it with

 Don't forget to blog about your experiences!

Thanks for completing Thing 3. The week beginning 29th October will be a Reflective Week and no Thing will be posted. This gives you an opportunity to reflect (and blog about) the Things you have encountered so far, or to catch up if you have fallen a little behind.

The next thing will be posted on 5th November. Enjoy your week off and remember to keep blogging!

Monday 1 October 2012

Thing 2: Keeping Up to Date Part 3

This is Part 3 of Thing 2: Keeping up to Date. If you have not yet looked at Part 1: RSS and Part 2: Twitter, please do so before completing this section.

Alerts

Firstly, alerts to new journal articles.

Some journals are on Twitter and if you joined Twitter, an easy way to keep up to date with new content, editorials etc, is to follow them.

A few to get you started:
Of course, now you also know about RSS, you can set up RSS alerts to journal titles, either from publishers homepage or by using JournalTOCS.




JournalTOCS

JournalTOCS is a free current awareness service provided by Herriot Watt University, and since the NHS no longer have access to ZETOC it provides a good alternative.

JournalTOCS allows you to set up either RSS feeds or email alerts to journal titles or subject searches.
Go to http://www.journaltocs.ac.uk/ and register for a free account by using the link at the top right of the screen.

Once registered you can search for journals using the search box on the home page. 

 From your search results, tick the check box next to a title to follow it, or click on the title itself to see the contents and have the option to subscribe using RSS.



To subscribe to the RSS feed, click the orange RSS logo and add the feed to your Google Reader.
Click on the orange RSS logo to subscribe to feed

Add more journals as you wish using the search or browse features.

View the journals you have selected (and deselect if needed) by hovering the mouse over your name in the top right corner, and clicking on “Followed Journals”.

You can also set up email or RSS alerts to keyword searches. Again use the search box on the home page, but make sure “for articles by keywords” is selected.

Follow # on Twitter
You can also keep up with information across the web generally. Again, Twitter (if you choose to use it) is good for this. You can follow the hashtag for a subject you are interested in. This is particularly useful for following conferences or meetings you have not been able to attend in person. You can also search for a subject and save that search. So for example, you may wish to be updated of any mentions of your hospital or library service on Twitter. Use the search box to search by keyword, and then click the “cog” at the top right of the results to save. You may save up to 25 searches in Twitter.  To access your saved searches just click again in the search box and a list will appear.








 Google Alerts
Finally, you can set up Google alerts to keep up to date with a topic.
Click More on the Google homepage, and select “Even More”. On the next page scroll down to Alerts (under specialised search).



Type in your search query, and select where you want google to search (e.g. everything or just blogs etc) and how often you want to be updated. Add your email address and click Create Alert.

Click Manage your Alerts to see what you have created and delete as necessary.

Your Thing: Task 4
Your final task for Keeping up to date is to write a short blog post on your experience of using JournalTocs / RSS / Twitter as a means of keeping up to date with journal articles. Do you use any of these methods already? Do you have a preferred method?

How helpful do you think Google Alerts will be? 

Do you use any other methods to keep yourself up to date?


We hope your have enjoyed Thing 2. Remember to write an entry for your blog as you complete each task. Thing 3, Working Collaboratively,  will be posted on 15th October.

Thing 2: Keeping Up to Date Part 2

Part 2 of Keeping up to date looks at Twitter. If you have not yet looked at Part 1 (RSS) please scroll to the previous post or use the link to previous posts on the right hand side of this blog.


Twitter

Twitter is a micro-blogging service that allows you to publish short updates of up to 140 characters about what you are doing. Users follow other users to subscribe to each others updates. All the updates from the users you follow will be aggregated in to one timeline that appears when you log in to the site.

Phil Bradley has collected together lots of information and advice on using Twitter on his website and you can download a free Twitter guide from LSE here.


Twitter has been in the news a lot over the last couple of years, what with super-injunction breaking and celebrity endorsements from the likes of Stephen Fry. Although a common belief is that Twitter is filled with people tweeting about what they had for lunch, in reality few users actually use the service to send updates about the minutiae of their everyday activities, instead preferring to use it to network and share ideas or interesting things they have seen around the web. Because of this, Twitter can be of use to librarians on many levels - for keeping up to date, personal networking, and as an institution interacting with users.


In addition to the vast number of individual users of Twitter there are many libraries and organisations now using the service to publicise their services and engage with their users and stakeholders.

Signing up for a Twitter account is an optional part of 12 Things. It may not be possible for you if Twitter is blocked within your organisation, or you may just not want to! Have a read through this section on Twitter anyway, and then Your Thing is to write a short post on your blog about why you don’t think Twitter is for you!

Joining Twitter


 However, if you do wish to join Twitter, follow these instructions:
  1. Go to www.twitter.com and click the "sign up" button and follow the steps to create an account.
  2. Once you have created your account you will be taken to your Twitter homepage where you can update your profile to include a short biography, a link to your blog and a profile picture. We recommend that you leave the Twitter Privacy box unchecked because this means other 12Things participants can read your tweets. You can always change this at any time.
  3. Now post your first update. Click in the status box at the top of the screen where you see "compose new Tweet". Write a comment, maybe something about your participation in the 12 Things programme. You are restricted to 140 characters, and as you type you will see the number at the top right of the box decrease. Leave enough characters to add #12thingseoe at the end. This is known as a hashtag and allows Twitter users to group tweets by subject. By adding #12thingseoe to your tweet your comment will be picked up by other participants. Once you click "Update", this tweet will be added to your timeline, and anyone who follows you will be able to see your tweet.
  4. Search for @12thingseoe and click "follow". Now our tweets will appear in your timeline! You will also find links to our Twitter feed on the right hand side of this Blog!

Finding People to Follow
On every users profile page you will see a "Follow" button. To subscribe to a users' updates simply click this button and their tweets will appear in your timeline.

The next step in getting started with Twitter is finding people to follow. This can be done in a number of ways:

  • By searching for individuals by name using Twitter's "Find People" page (you must be logged into Twitter to do this)
  • Some Twitter users create Lists of people in particular areas or professions. Phil Bradley has created lists of Librarians on Twitter at https://twitter.com/Philbradley/lists. Take a look at his two lists of UK librarians for starters, and then keep exploring!
  • If you find someone interesting to follow, take a look at who they follow and go from there.
  • Only follow as many or as few people as you can personally manage - current awareness is good, information overload is not!
  • Remember, you do not have to personally know someone to follow them and you do not have to follow back everyone who follows you - it's your choice!

    The Twitter vocabulary

    Twitter brings with it a whole new language. Here are some definitions of a few of the key terms:

    • Tweet - a single update of no more than 140 characters
    • Retweet (RT) - a reposting of a tweet originally posted by another user
    • @reply - a reply to another user
    • Direct message (DM) - a private message sent to another user
    • Hashtag - a method of grouping tweets by adding a standard tag, e.g. #bodleian, so that all tweets on a particular event or issue can be easily searched and tracked.

    Twitter for networking

    The majority of accounts on Twitter are not institutions but individuals. Tweeting as an individual you will have to decide on the level of personal vs professionalism you want to have for your "Twitter style", and there is no one right answer to this. As a networking tool, Twitter really comes into its own, as its real-time feed allows conversations to be held, thoughts on conferences to be aggregated as they are taking place using hashtags (more on this later), and questions to be asked and answered.

    Once you have been tweeting for a while and have built up a few followers, Twitter can be really handy for asking questions.

    Being able to view all updates using a particular hashtag has made Twitter a valuable tool for following conferences. For example, if you wished you'd had the chance to go to the Health Libraries Group conference all the tweets from conference-goers can be found at #
    HLG2012. 
    Another use for the hashtag is for holding real-time Twitter chats on a particular topic. A great example of this is  for library staff is #UKlibChat, held the first Tuesday of the month at 6.30pm. Just follow the Twitter account and join in the chat using the hashtag. More details can be found at http://uklibchat.wordpress.com/

    Chats are also held for healthcare professionals - useful to know about if you are promoting Twitter to your users.

    #NurChat for Nurses - see http://www.nurchat.co.uk/ for more details
    #nhssm - social media in the NHS http://nhssm.org.uk/about/
    #TwitJournalClub - meets on Sunday to discuss journal articles http://www.twitjc.com


    Many East of England libraries use Twitter to promote their service and highlight useful information and resources. You have probably seen their Tweets on the home page of EEL. You may like to follow some of them!


    Are there any more? Feel free to tell me in the comments if I’ve missed anyone out!

    Could your library use Twitter? Take a look at 100 Ways to use Twitter in your Library

    Engaging with your network
    When you hover over any tweet in your timeline you will see options to either reply or retweet. Twitter only becomes really useful when you use these two features to:

    • Start a conversation with someone
    • When you click the reply button their username preceded by the @ symbol is automatically put at the start of your tweet. Any conversation using the @reply feature will be seen by anyone who follows both users.

    • Share an interesting tweet with your followers
      When you click the retweet button the whole tweet preceded by RT will be copied in to your next tweet. If there are enough characters left you can add a comment about why you find it interesting.

    You can see any replies to and retweets of your tweets by viewing your profile or clicking the @Connect Tab at the top of the screen.

    Of course, the use of Twitter may not be that straightforward for you. Many NHS Trusts block or restrict access. If Twitter is available within your Trust / workplace be sure to Tweet within your organisations own social media policy. When you start using Twitter you need to think about what capacity you are Tweeting in. Will it be purely professional, personal or both? For healthcare staff tweeting there are more dangers, such as confidentiality issues.
    You may like to read this blog post from the Chief Executive of Sussex Partnership Foundation Trust on her Twitter experience and advice. Social Media for NHS Dummies

    Both the BMA and RCN have issued guidance for their members on using social media.



    Your Thing Task 3:
    • Join Twitter if you wish and post a Tweet - say Hi to your fellow 12 thing participants, or say what you hope to achieve from the course! Remember to include #12thingseoe at the end of your tweet!
    • To view all #12thingseoe tweets search for #12thingseoe in the search box at the top of the page
    • Write a post on your blog - is this your first experience of twitter? What do you think? Do you use it already? Remember to also blog about why you have decided NOT to investigate it too!



    Thing 2, Extra Thing: Twitter, extended! 

    This week's Extra Thing is really several things - third party Twitter applications and clients. These tools or add-ons complement your Twitter account and add extra functionality which can be extremely useful. Feel free to explore these if you wish but this section is optional!

    Here are a few handy ones, but there are many more out there! 

    Applications
    • TwitterFeed- sends a tweet every time you publish a new blog post.
    • Tweet Archivist - creates graphs about tweet volume over time, top users, top words used etc. Despite the name it doesn't create a full archive of your tweets.
    • Twittercounter - update your Twitter status by email.
    • Bit.ly- not really a Twitter application, but if you paste a URL into the box, it pops out a shortened URL such as this one - http://bit.ly/jYjYDS - which is a short URL for this blog. If you use shortened URLs in your tweets then it saves on precious characters!

    Clients
    Twitter clients make it easier to manage more than one Twitter account at once. (Great when you have a library and a personal account!) Most also allow you to schedule tweets, and automatically shorten URLs

    • Hootsuite - Comes in browser and mobile versions. Multiple tabs make it easy to keep track of several Twitter accounts at once (and Facebook, LinkedIn, Foursquare and a few other social media sites). Can also have multiple contributers to accounts without sharing passwords - could be useful for library tweeting teams! It also has an automatic URL shortener included, and also allows you to save searches.
    • Tweetdeck - desktop and mobile client (browser version for Chrome only - but with a limited beta testing version for other browsers). This client is now owned by Twitter, so if you want the official endorsed platform, give this a try!

      Try out one or two of these, or google "twitter apps" and see what else you can find! 

      Part 3 of this Thing is about Alerts. Move on when you are ready.

      Thing 2: Keeping Up To Date Part 1



      We hope you enjoyed Creating your blog and exploring other blogs. We have certainly enjoyed reading your posts.

      Are you ready to move on to Thing 2? Here goes.....

      Keeping up to Date - Part 1: RSS


      Welcome to Thing 2. In this Thing we'll explore tools that will help you to keep up-to-date and aware of goings on in health care and the library and information world, and also make it easy to share news and stories with others. As this is quite a large thing, it will be broken down into 3 separate posts: RSS, Twitter and Alerts. You can work through them in one go, or spread them over the fortnight - whatever you prefer to do. When you reach the Twitter section, you will find setting up a Twitter account is optional. However, please still read through the section as you still have a task, even if you don't Tweet!

      RSS

      RSS (commonly known as Really Simple Syndication) allows you to view new content from web sites, blog entries, etc in one place, without having to visit the individual sites. This obviously makes following news, developments and updates a lot easier, as all the news comes to you!

      Have a look at this video from Commoncraft:




      The first step you need to take when subscribing to RSS feeds is to sign up for a feed reader. There are many available but we will use Google Reader as you have already created an account with Google.

      • Go to Google Reader at www.google.com/reader or click "More" from the top of a Google page and choose Reader from the drop down list.
      • Sign in with your Google account username and password


      Once logged in you will see the homepage of your account. Down the left-hand side is a navigation panel and on the right is the main section of the page where you will see the content of your feeds. Automatically displayed are some posts from Google to help you get started. You can read through these now or come back to them later.


      Your Thing Task 1: To show you how to receive updates from a site we will start by subscribing to the feed for this Blog.

      • In the blog's sidebar on the right you will see the heading "Subscribe to" and underneath it are the options to subscribe to the posts and the comments. For now, just subscribe to the posts.
      • To do this, click the link to the posts and a drop down menu will appear listing a number of feed readers.
      • From the list choose "Add to Google"
      • A new window will open giving you the option to either add the feed to your Google homepage or Google Reader. Click the "Add to Google Reader" option.
      • You will now be taken to your Google Reader account. In the navigation panel on the left you will see 12 Things under the Subscriptions heading. If you click 12 Things you will see the lastest update from the Blog. Updates appear newest first and as you move through a list of posts they become "read". Unread posts are bold, and you simply click the title of a post to access the original blog on which it was published.
      • Congratulations - you have now added an RSS Feed to your reader!
       
      Subscribing to Other RSS Feeds
      As you browse the internet, look out for the orange RSS logo and add interesting feeds to your Reader. However, be aware that not all website/blogs have buttons like the one on the 12 Things blog that allow you to easily subscribe to feeds using Google Reader. In some cases you will have to copy and paste the feed's URL into your reader following the steps below: 
        
      • Once you have located a website's RSS feed (probably by clicking the RSS logo on the website) copy the page's web address.
      • Open another tab or window, and sign into your Google Reader account.
      • Click the red "Subscribe" button at the top of the left hand navigation panel. Paste the address you copied into the box.
      • Click "Add" to add the website's feed to your subscriptions.




       

      Now, try adding some more RSS feeds to your reader. You may want to look at some of the following blogs and websites to get you started, or search for sites on your own personal interests.




      Managing your Reader
      As you add more feeds to your Google Reader it's useful to know how to manage them. 

      Starred Items: Each post has a panel underneath with a star symbol at the very left hand side. Click this star to turn it yellow and add the post to your Favourites. To view all your favourited items click on "Starred items" at the top of the left hand navigation panel.

      Sharing: You can share a post with your circle on Google+ (if you are a member of this) or email the link to others. 

      Tags: To Tag a post with a subject of your choice, click the "Edit Tags" and add tags as you wish. These tags will appear in the navigation panel on the left. 

      Folders: You can save feeds into Folders (e.g.health librarians, journals, education, etc - whatever you choose!). To do this, click the down arrow to the right of Subscriptions in the left hand navigation panel (you may have to hover your mouse over subscriptions to see this arrow!). Click the arrow and then choose: "Manage Subscriptions". You will see a list of your Subscriptions. Click Add to a Folder and then choose "new Folder". Give the folder a name. This name will now appear next to the subscription. Back on the Google Reader home page you will find your feeds arranged into the folders you have created. 

      Unsubscribe / Rename: To unsubscribe from a feed, click the arrow to the right of the feed's name and choose "unsubscribe" from the menu. You can also Rename a feed from this menu too.


      You may also like to think about how you could use RSS in a library setting. Have a look at 10 Ways Librarians can use RSS as a starting point.


      There are other ways of keeping track of RSS feeds, rather than just Google Reader:
      • Web Browsers: some web browsers, including IE7 and above, and Firefox have built in RSS readers and these work in a similar way to saving web pages in your favourites or bookmarks. However, the disadvantage is that you will only be able to see them from the computer on which you saved them.
      • Email: some email programmes, such as Outlook, have built in RSS readers.
      • Personalised Start Pages: you can set up your own personalised home page where you can keep track of RSS feeds, plus monitor email and add gadgets of your choice. Examples include iGoogle, and Netvibes and we'll be taking a look at these in Thing 5.



      Your Thing Task 2:

      So, for this thing you should have added the 12 Things RSS feed to your reader, and also may have added a few others, either from the suggestions or from your own browsing.

      Now write a short blog entry on your experiences. What are your impressions of RSS? Do you think you will find it useful in your work or personal life?  How could you use it within your library?

      When ready, move on to Part 2 of Keeping up to Date: Twitter.